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| People are our single biggest asset, which is why only high caliber candidates are chosen and put through a rigorous training. All key employees have undergone HIPAA certification. A strong IT backbone, enabled by firewall and other security measures are in place to protect your data. Only “dumb terminals” are used by the billing professionals to prevent, even a remote possibility of “data pilferage.” Security personnel provide round-the-clock monitoring of the floor, including the use of CCTV. We take data security seriously. To ensure continuous and regulated supply of uninterrupted power, Generators and UPS systems are available. Be it people, systems or processes, our assets are geared to offer the best for our clientele. |
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| Professionals |
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Goal oriented billing services provided by over 400 experienced medical billing professionals |
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Dedicated account managers capable of managing all your day to day tasks |
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| All billing services professionals hold a minimum of Bachelors Degree |
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Rigorous 45-60 day training program |
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4-5 weeks for mandatory modules and examinations |
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Mock claims interaction, software and process training |
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Managed quality control check points through each phase of development |
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| Knowledgeable IT professionals on site 24/7 |
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| IT infrastructure |
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Firewall security measures in place to prevent unauthorized access and attacks to network |
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Reliable and secure data retention using industry standard servers |
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Back up generator provides un-interrupted power for up to 8 hours Regulated power supply enabled by UPS system |
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Network support from qualified / experienced IT professionals staffed 24/7 |
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| Data security |
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Office environment monitored by closed circuit TV 24/7 |
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Security officers on site 24/7 |
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Office restrictions and rules for employees |
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Employees are certified for HIPPA compliancy |
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All unwanted documents are shredded |
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“Dumb terminals” without access drives ensure protection of data pilferage |
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Network security and firewall protection |
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Continuous improvement in network technology |
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